Hi there! My name is Rosanne and I'm the co-founder and CEO of this painting family. My husband, Jan and I started Country Chic Paint in January, 2014. Even though our team has grown rapidly over the years, our company has a close-knit, family feel, and we view our retailers across North America as true partners.
Here at Country Chic Paint we are passionate about supplying our customers and retailers with the highest quality products for their creative endeavors. Quality is not the only thing that matters though; the whole experience - from giving the customer advice and training to making sure that they were happy with the end result - these are things very close to our heart.
The relationship with our retailers is of the utmost importance to us. We strive to make sure that every retailer we partner with becomes as successful as they can be. We want to work with business owners who are passionate about making their business a success by offering an exceptional customer experience. By partnering with Country Chic Paint, you're in business for yourself, not by yourself. We look forward to chatting and building a great relationship with you!
If you rank companies based on customer service, Country Chic Paint is at the top of the list. They are there to answer questions and even call me to see how things are going and if I need their assistance. Rosanne actually asks Country Chic Paint Retailers for our opinions and incorporates our suggestions into their strategic plans. I really feel like we are part of a big family. What I didn't know at the time I made my decision [to become a retailer] is the truly outstanding and ongoing customer support provided by Country Chic Paint staff. The staff definitely go above and beyond in supporting its retailers. Nine months ago I didn't realize just how good my decision would turn out.
- Sylvia Davis
I have dramatically increased sales in my business since carrying Country Chic Paint. Over the past two and a half years, I've been able to build a community of furniture painters that rely on my shop to supply the highest quality of furniture paint and accessories. I love getting to know my clients in this way and helping them through their projects. It truly has built a community around my business of very loyal women.
- Danie Leever
Best of What's Around
I was originally skeptical about selling paint in my store. I mean, why would I want to sell paint and encourage my customers to DIY instead of buying my product that was already painted? What I found was that customers were "shopping for ideas" more than I expected, so to turn my lookers into buyers, I offered them something to buy. Paint. It's a win-win. Selling Country Chic Paint has changed my business in a very positive direction. I have other paint companies calling me all the time to sell their product but I would never switch. I love Country Chic Paint, the company, and all the employees.
- Ann Elick
Bettyanne's Things Worth Repeating
You want to make the right decision when it comes to picking a paint line. It’s not JUST about the product. We understand. Here are answers to things you probably want to know.
Do you have order minimums?
Aside from an affordable minimum order to get started, we have no minimum reorder requirements.
Do I have to sign contracts?
Nope! No intimidating legal contracts to sign.
Do you demand exclusivity?
No, we don’t require you to love only us. You are welcome to carry other paint products if you want. After all, you know what's best for your business!
Do I need to travel to you for training?
You are NOT required to come to us for training. Our exclusive Retailer training videos are available online to be watched at your convenience. However, if you love to travel, we do offer in-person events for Retailers, so we’ve got you covered there too.
Will you ever cancel my wholesale account without notice?
Shockingly, we've heard this does happen with other companies… With Country Chic Paint we will do whatever we can to help you be a successful Retailer. If you are willing to follow the steps and put in a little work, we know that you will succeed. We do not ask you to meet an unrealistic sales target to keep your account.
Do you need me to teach workshops?
Although you’ll see a big increase in sales when you teach workshops, we do not require it. It’s a smart business move for you though, so we hope you will.
Your product is more expensive than others, I worry if it will sell in my shop.
We didn’t want to create a cheap paint, we wanted a reliable paint that will knock your socks off. The components in our paint are truly top-of-the-line, and we use a manufacturer with 85+ years experience to create our exclusive products. We’re not an experimental chalk-based paint. Put it to the test and you will know why it’s worth every cent!
What are your shipping costs like?
If you order on Faire, you'll get FREE SHIPPING for the first 12 months*! If you choose to order directly on our website, you'll only get charged for about half the actual cost of shipping your order to you. Our shipping rates are charged as a percentage of your order subtotal, so you’ll always know up-front how much it will be. No expensive surprises for you!
*12 months free shipping only applies to customers who are new to Faire and sign up for an account through countrychicpaint.faire.com
Where do your products ship from?
All orders are shipped from our warehouse here on Vancouver Island in BC. There will never be any surprise duties or brokerage fees.
How long will it take to get my order out the door?
Don't worry, it won’t take us weeks to pick & pack your order. You will typically see your order go out within 1-2 business days! During peak times it may be a few extra days, but we'll always keep you in the loop.
What if my product arrives damaged?
We know how much it sucks when shipping companies throw your boxes around, but we’ve got you covered and will always replace damaged products! You're not on your own.